OwnBill
Privacy policy
1. Who is responsible
Provantic Technologies Private Limited runs OwnBill and decides how your account data is used. The details you keep about your own customers and suppliers belong to your business: we store them only to run OwnBill for you.
2. What we collect
| Data | Why |
|---|---|
| Your mobile number | Sign-in with a one-time code sent on WhatsApp, and staff invites |
| Business data you enter: business details, GSTIN, bills, payments, customers and suppliers, items, stock, godowns, batches and serial numbers, expenses, staff, salary and attendance | To keep your phones in sync and backed up, and to make your bills, reports and GST files |
| Phone model and a random device id | To count phones against your plan and let you sign one out |
| Check-in selfie and one location reading, only when a staff member taps check in | Attendance proof for the owner. Selfies are deleted after 60 days. There is no background tracking. |
| Plan, purchase token, renewal and refund state | To switch your plan on or off |
We do not collect card or UPI details. OwnBill has no contacts permission: when you pick a contact, only that one name and number is read.
3. Who processes it for us
| Service | What it does | Where |
|---|---|---|
| Supabase | Database, sign-in, file storage | Mumbai, India |
| PowerSync | Live sync between your phones | India |
| Meta (WhatsApp Business) | Delivers your sign-in code | Meta |
| Google Play | Purchases and subscriptions | |
| Google AdMob | Optional ads in the free version only, with consent where the law requires | |
| Google Drive | Optional backup into your own Drive; we cannot see it | Your Google account |
| MandiWay, our B2B marketplace | Only if you link it: the items you choose to list, and orders you accept | Mumbai, India |
| A GST Suvidha Provider | Only if you connect e-invoicing: the bill details the government needs for an IRN or e-way bill | India |
4. Messages to your customers
When you send a bill or a payment reminder, OwnBill opens WhatsApp on your phone with the message ready, and you send it yourself. Customers can ask you to stop, and you can switch reminders off for any customer.
5. Who can see your data
You, and the staff you invite, each limited by the role you give them (manager, cashier, CA). A customer statement link shows that one customer their own balance, bills and payments until you switch it off. Provantic's admin tools show your account, plan and phones, never your bills or customers, and every admin action is logged. We may disclose data if Indian law requires it.
6. Security
Data is encrypted in transit and at rest. Rules on the server keep every shop's data apart, so one shop can never read or change another's. Passwords for e-invoicing are kept in an encrypted vault that the app itself never reads back.
7. How long we keep it
While your account is open. If you delete your account, your cloud data and sign-in are erased 7 days later. Records we must keep by law, such as our own invoices to you, are kept for the period the law sets. GST law asks you to keep your invoices for at least 6 years, so keep a backup before deleting.
8. Your rights
You can see, correct and export your data in the app, withdraw consent, and delete your account at any time (how). You can also complain to the Data Protection Board of India.
9. Children
OwnBill is a business tool for people 18 and over.
10. Changes
We show important changes in the app before they apply.
Contact and grievance officer
Grievance officer under the Digital Personal Data Protection Act, 2023 and the IT Rules, 2021: Provantic Technologies Private Limited, Bengaluru, Karnataka, India. Email provantict@gmail.com. We acknowledge within 48 hours and reply within 7 working days.